about

Who Are We?! 

Janet, General Manager – With over 20 years in hospitality, Janet has what it takes to ensure things run smoothly while overseeing our amazing teams. She trains, mentors and checks on all of our cleaning & laundry crew. 

Shane, President & Head of Maintenance – 20+ years as a licensed carpenter. WETT certified. Home inspector. Fire Extinguisher Inspector (NFPA 10). Fire fighter. Pool & Hot tub services. There’s not much this guy can’t do! 

Ashley, Sales & Operations – Ashley brings years of experience within hospitality, mixed with a strong background in recruitment. Her passion is finding the right people, mentoring, and working closely with all of our team members and clients. In addition, she thrives on sales & marketing to continually increase occupancy rates & profits. 

Gord – Maintenance/lawns/snow removal expert! 

What’s Included in our Commission: 

Bookings, changes, cancelations, guest communications 

Responding to any guest issues/concerns/ 24/7 

Keeping listings fresh and up to date, adjusting pricing, description, etc. as required 

Staffing – ensuring everything is on time and taken care of 

Tasks such as testing smoke alarms & changing batteries, furnace filters, water filters & softeners 

Keeping all supplies stocked – cleaning supplies, washroom & kitchen essentials 

Changing codes/locks as needed 

Annual fire extinguisher inspections/tagging for renewals 

Handling any special requests from guests 

What else do our clients get?! 

Peace of mind – we are local, knowledgeable, and want to ensure all guests have a great stay 

Discounted professional photos through our vendor/photographer 

Extensive network of local skilled trades & businesses 

Top notch, dedicated team members 

Expertise (see our bios above) 

What else do you pay for? 

Cleans and laundry (done at our offsite facility) – Quoted in advance of our services 

Waste removal 

Lawn care & snow removal – quoted 

Gardening/yard cleanup – quoted 

Maintenance, repairs

Pool/hot tub cleans & supplies 

Supplies 

Third party contractors/vendors 

Castle Property Management Inc.